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Caring, Knowledge, Understanding, Flexibility and empathy are a
necessity
in an Asset Management Company's volcabulary when working with military
residents
and homeowners. As a homeowner here in the Fort Hood area, always remember that this family just arrived in town. They possibly have children, pets, a U-Haul full of furniture and often with limited funds. We do not add to their frustration by handing them a list of addresses and a handful of keys. Instead we inquire about their needs, both career and family, as we try to match each tenant to the proper home. We provide information regarding schools, shopping, churches, restaurants, even hunting, fishing and other points of interest that will make your prospective tenant feel more comfortable in their new surroundings. Once the
home
has been selected all prospective tenants fill out a rental
application.
The rental contract is explained in detail and they are checked into
the
home with a check-in sheet noting the condition of all aspects of your
property.
Military families are used to following rules and
regulations
and are very cooperative in filling out the rental applications and
lease contracts for a smooth transition to their new residence.
The ultimate success of First Western Realty's Asset Management Division has depended greatly on our desire to maintain good relations with both you and your tenant. A disatisfied tenant will vacate the property at the first oportunity and a high tenant turnover means greater expense for the owner in terms of advertising, redecorating and uncollected rents. Good communication with both tenants and homeowners and prompt attention to their needs has made First Western Realty a success. Many homeowners just like you have been trusting their home with us for 10, 20 even 25 years! Ilse Klimaszewski Certified Senior Asset Manager |